Oliveboard - Lead - Inside Sales (3-5 yrs)
Roles & Responsibilities :
- Support the sales team using process improvement, measurement, tracking, and analytics relevant to their functional areas.
- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
- Enhance sales productivity by enabling the team to work smarter by simplifying processes.
- Create daily/weekly/monthly content for presentations and reporting.
- Track and analyze key metrics including growth, win/loss rates, agent input metrics, conversions/revenue, etc.,
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Assist with onboarding and training new sales talent.
- Refine customer segmentation, assist with territory management, and assist with planning of renewal enhancement and upsell processes.
- Maintain regular check-ins with Sales Managers/Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking. against plan and identify any problems for internal review and problem solving.
- Fabricate & implement a rigid training framework for current employees along with an evaluation process with regards to training knowledge absorption within the sales executives.
Requirements :
- 3 years of experience in sales operations along with mastery in creating reports, optimizing processes, training new hires along with current employees, and managing dashboards.
- Excel skills with a strong understanding of various CRM applications and sales/marketing strategies.
- Ability to understand high-level sales strategies, translate them into system and process requirements.
- Proven ability to establish interpersonal relationships.
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