Recruitment Specialist at ACZ Global Pvt Ltd
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Officer/Executive - Customer Relationship (1-4 yrs)
CRO/CRE
CRO and CRE Jobs
CRO JD :
- Plan & complete Field Marketing after conducting preliminary research.
- Develop robust knowledge of all products / services.
- Building and maintaining profitable relationships with key customers.
- Monitor industry trends and competitor activities
- Manage social media activity surrounding field marketing campaigns.
- Diarise and share lead input with CREs
- Attend Requirement Meeting
- Handling the customer queries and resolving quickly and efficiently
- Account & Material Statement Match
- Report daily/weekly on the status of field marketing activities- Tele Sales. Handling
CRE JD :
- Inbound & Outbound calls
- Making Follow-up calls & Fixing appointments
- Outbound Calling on Data collected through lead generation activities
- Handling the customer queries
- Keep records of call
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
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