HR at Black & White Business Solutions Pvt Ltd
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Officer - Customer Support - BPO (1-4 yrs)
Leading Top MNCs Immediate Hiring for Customer Support International Voice Process
- 2 Way Free Transport
- Only Immediate Joiners Required
- Excellent English Communication Is Must.
- Should Be Flexible With Night Shift.
- We have an amazing opportunity for BPO - Customer Support International Voice Process with easy rounds of interview.
Location : Hyderabad
Salary : Upto 31K Take Home
Qualification : Graduates/Undergraduates (within minimum 12 months of exp in International Voice Process)
Experience : Freshers/Experienced
Requirements and Skills :
- Experience as a Customer Support Representative
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Respond to customer queries in a timely and accurate way
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Prior experience in Customer Service industry will be an added advantage.
- Should be open to work in Night shifts/Rotational Shifts.
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