HR at Haynes International
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Officer - Customer Care (0-1 yrs)
Work from home, Customer care officer, 12th pass
Responsibilities : Customer Care II Problem Solving
- Managing incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
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