Channel Management Officer

Urgent Opening : Channel Management Executive or Officer

Experience : 2+ Years

Skills : Sales Management, Channel Management, Franchise Management, Channel Distribution, Franchisee Development

Location : Hyderabad

Salary : Up to 5 LPA

Job Summary :

- This role entails collection network expansion, revenue collection, networking with potential channel partners and franchisees, ensuring company compliance by franchisees, and carrying out other channel administration activities.

Key Responsibilities :

- Strategic and Tactical

- Carrying out revenue oriented activities by visiting NBD and RBD clients, and channel partners

- Generating business by liaising with potential clients and customers to maintain a healthy business relationship

- Introducing incentives to improve operations and channel partner performance (by channel management)

- Responsible for identifying non-serviceable areas or areas for appointing new franchisee and channel partners

- Reviewing channel partner sales based on varied parameters

- Handling operational activities for channel partners

- Ensuring that the franchisee activities and work is as per company policy and providing necessary SOP training wherever needed

- Providing continuous training about policies, processes, development awareness to channel partners

- Monitoring collection activities, digitized activities and channel operations on a daily basis and ensure consistent revenue collection

- Monitoring online booking activities and online DRS, and updating records pertaining to the same

- Responsible for carrying our franchisee and customer visits

- Responsible for participating in fortnightly team member review

- Holding meeting and review sessions with franchisees

- Operational

- Working with franchise and new customers for sales growth

- Working on franchise incentives and achievability of goals on a regular basis

- Tracking defaulters and following up to ensure efficiency and high levels of performance

- Responsible for monitoring and collecting payments on the basis of target dates

- Tracking and reviewing projects to ensure timely implementation

- Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries)

- Tracking service performance of subordinates, responsible for real time updation of records

- Training team and franchise owners in adoption of digitization and online operations

- Ensuring collection targets are met with complete efficiency

- Providing support to franchises on MIS and related areas

Desired Knowledge And Experience :

Qualification :

- Graduation (any discipline) with 5-6 years of experience in Channel Management and Development, Sales & Customer Relationship Management

- At least 3 years of experience in logistics and transportation industry in the area of franchisee management

- Knowledge & Abilities

- Ability to manage client relationships & expectations

- Knowledge of market dynamics in courier, transportation and logistics industry

- Interpersonal Sensitivity

- Proven negotiation skills

- Ability to inspire confidence and create trust

- Excellent Interpersonal and communication skills

- Looking for Immediate or serving notice period

- Share on 9289350469

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