Co-Founder & CEO at Altius HR Solutions
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Officer/Assistant Manager - Telecallers - Bank (1-4 yrs)
- Call Management / respond & resolve customer's queries & other related services offered by Bank Contact Center
- Training Assistance & Floor Mentoring whenever called upon.
- Real-Time floor Management as per necessity.
- Adhere to breaks/shifts in a timely manner as per schedule.
- Meet and exceed performance targets set by management.
- Use appropriate escalation methods.
- Perform all other duties assigned.
- Follow all floor policies and HR policies.
- Identify and qualify legitimate sales opportunities.
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