HR Manager at Officepulse Technology Pvt. Ltd
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Officepulse - Manager - Sales (1-3 yrs)
As the Key Account Manager you will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
What You Will Do :
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the existing relationship with customers by proposing solutions that meet their objective.
- Upselling new categories, cross selling products based on customer needs.
- Collaborate with operations team to maintain a healthy delivery pipeline and ensure timely delivery of customer requirements within the agreed SLA.
- Resolve any issues faced by the customer; ensure redressal for complaints within shortest span of time.
What You Will Need :
- 1-3 yrs experience in sales/business development/ key account management
- Understanding of E-commerce business model
- Exceptional communication skills
- Fast learner to grasp the existing categories at Officepulse.
- Be well versed with & able to take initiative in a fast paced e-commerce start-up and a generalist do-what- it takes mind-set.
- A little about us
- Officepulse is an Op-tech startup enabling businesses to bring efficiency in their assets & consumables procurement process.
- We are a bunch of passionate people who believe that the age of technology calls for a change in the way businesses procure goods and services and track their spend and data. Our team includes a perfect blend from Technology, Operations, Procurement & Business management to deliver a problem solving Product and Business model.
- We differentiate ourselves from some others' doing similar stuff by focusing on what matters the most to our customers: Convenience, Compliance & Spend Management.
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