HR Associate at Abundance Retail
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Offduty - Sales Role (3-4 yrs)
Job Summary:
We are seeking a motivated and customer-focused Salesperson to join our team at our retail store. The Salesperson will be responsible for assisting customers, promoting products, and achieving sales targets. The ideal candidate should have excellent communication skills, a friendly demeanor, and a strong passion for providing exceptional customer service. This is a fast-paced role that requires effective multitasking and the ability to work collaboratively with team members.
Responsibilities :
- Greet customers and provide them with a warm welcome upon entering the store.
- Assist customers in finding products that meet their needs and provide detailed information about the features, benefits, and pricing.
- Demonstrate product functionality and answer any questions or concerns customers may have.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain knowledge of current sales and promotions to effectively communicate them to customers.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain the cleanliness and organization of the sales floor, ensuring products are properly displayed and stocked.
- Collaborate with team members to achieve sales targets and meet store objectives.
- Stay up to date with product knowledge and industry trends to provide the best possible customer experience.
- Handle customer complaints or issues with professionalism and escalate when necessary.
- Attend sales training and meetings to enhance sales techniques and product knowledge.
Qualifications :
- High school diploma or equivalent; additional education in sales or business is a plus.
- Proven experience in a sales role, preferably in a retail environment.
- Excellent interpersonal and communication skills, with the ability to build rapport with customers.
- Strong customer service orientation and a genuine desire to assist and satisfy customers.
- Ability to work well in a team-oriented environment and collaborate effectively with colleagues.
- Basic math skills for processing transactions and handling cash.
- Familiarity with point-of-sale (POS) systems and inventory management software is an advantage.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
- Physical stamina to stand for extended periods and lift/move heavy objects when necessary.
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