1. People should be only from Staffing and Recruitment BD role

2. He/She should be only from Top Staffing Companies

3. He/She should have experience in handling Banking Clients

Role : 

- Client Service Manager will be responsible for their specific assigned customer base. Members of the team need to develop a long-lasting relationship with assigned client portfolio.

- The Client Service Manager handles all the processes within the department and need to collaborate with Internal teams to address customers needs and smooth delivery.

Responsibilities :

- Act as main point of contact for all assigned clients.

- Strong client facing staffing experience in both hunting and farming.

- Have been responsible for the end-to-end client relationship.

- Develop a long-lasting relationship with assigned client portfolio.

- Have created sales plan for generating revenue. Managing the P&L for the assigned customers

- Act as point of contact for complaints and escalate issues as appropriate.

- Identify Opportunities and be responsible for upselling and cross selling for the defined customer base.

- Collaborate with internal teams to address customers- needs. Also work closely with Business Development teams to identify and grow opportunities within territory/ market.

- Forecasting and maintain a strong pipeline.

- Proven track record of meeting and exceeding targets.

Essential and Preferred Skills and Experience : 

- Strong interpersonal and Communication skills, both verbal and written and good negotiation skills

- Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.

- Driven to succeed and motivated by a target driven environment.

- A customer-oriented attitude

- Problem-solving aptitude

- Ability to work well with a team.

- Ability to network and build relationships.

- Able to multitask and juggle competing priorities.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.