Job description

Position : Area Sales Manager

Key Responsibilities

Experience:

5 to 10 Years of relevant experience as an Area sales manager in 2 wheeler company background

Industry- Automobile

- Plan and achieve the organizational goals in terms of volumes, market share, profitability and overall growth of the organization by expansion of touch points.

- Manage dealerships in the specified territory and Review the Sales process at dealerships

- Monitor Customer Satisfaction Scores on Sales, Google Ratings, Complaints etc.

- Ensure adherence to the monthly plan of Network Expansion (both main dealerships/ Branch outlets)

- Visit dealerships/ Market as per Fixed Journey Cycle and review business parameters

- Monitor Dealer Financial and ensure availability of Working Capital and dealer profitability

- Infra audit compliance by dealers in the region

- Ensure top three position in dealer satisfaction surveys across two-wheeler industry

- Ensure retail finance penetration as per targets

- Ensure the dealership has quality trained sales manpower as required.

- Ensure that the dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all Oben Electric norms / Policies

- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained

- Ensure appropriate MIS reporting.

- Rides & Customer meets to be organized as per target

- Plan and implement sales promotional activities in coordination with Marketing team

- Showcase consistent Customer satisfaction index & Sales Satisfaction index.

- Maintaining relationship with business partners Dealers (dealer profit enhancement), Banks & Financial institutions

- Ensure adherence to policies, statutory norms and compliance.