About NowFloats :

- The NowFloats platform enables businesses to get a location-tagged, active, online presence within minutes and using SMS or APPs. NowFloats was founded in 2012 and already has 270,000+ customers that range from your neighborhood store to Fortune 500, and is one of the fastest growing local content discovery platforms- globally.

- NowFloats was founded by an experienced and diverse team, which has previously worked in Microsoft, GE and Saatchi & Saatchi. NowFloats has filed for 6 patents and remains a deeply tech/geeky organization.

- NowFloats is funded by Mumbai Angels, Blume Ventures and Omidyar Network. NowFloats has strategic partnerships with Google, Verisign, Microsoft and AskMe.

- NowFloats has been recognized for its innovation, wining the Microsoft BizSpark Challenge 2012 and subsequently being incubated at MS Ventures. NowFloats has been featured in Economic Times, CNBC, Entrepreneur, TheNextWeb, TechAsia, and YourStory.in among other recognitions which include NASSCOM EMERGE 50, TechCrunch and Best App by Google. NowFloats won the Most Promising Startup of 2015, award by TiE Hyderabad.

- For the latest buzz please visit http://nowfloats.com or follow us on Twitter (@NowFloats) and find us on Facebook at facebook.com/nowfloats. Following NowFloats on Twitter is a requirement for this role. #Really.

Delivery Manager :

We are looking for a Delivery Manager to ensure service delivery and foster relationships with clients during projects. you'll be the assigned clients first point of contact, ensuring that our customer's expectations are met and they remain satisfied with our services.

- To succeed in this role, you'll need to communicate well and multi-task under tight deadlines. Experience in handling the SAAS product is a plus. If you're a team player and a problem-solver, we'd like to meet you.

JOB RESPONSIBILITIES:

- Communicating client requirements regularly to the teams and working closely with designers, developers, and implementers to ensure the highest quality of Service.

- Ensure Accurate and Timely delivery of service to the clients.

- Build positive relationships with our customers as their primary point of contact.

- Help clients implement services and plan projects effectively.

- Address customer issues with speed and efficiency.

KEY REQUIREMENTS AND SKILLS:

- Project management experience

- Excellent verbal and written communication abilities

- Strong organizational and multitasking skills Background in handling the SAAS product and Proficient in MS Office and CRM/project management software

- Customer-oriented approach

- Sharp business acumen

- Problem-solving aptitude

Education:

- Masters in Business or similar field

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