ROLE - Tele-Caller - Leadgen

About NoBroker Technologies Private Limited

NoBroker is India's FIRST and ONLY PropTech Unicorn with a disruptive tech-based, capital-efficient business model. We use technology in the real-estate space to help customers Buy /sell /rent a property seamlessly by eliminating third-party(Brokers) involvement and brokerage. We assist our stakeholders in reducing 90% of transaction costs by connecting property owners and tenants, buyers, and sellers directly with the help of AI-driven technology. Our mission is to make real estate transactions streamlined, convenient, and brokerage-free for everyone across India.

Our founders understood the need to have a tech-enabled visitor and community management system, that aims to make life convenient, hassle-free, and secure for the residents of a gated community. Thus, NoBrokerHood was launched. NoBrokerHood is a smart visitor, society, and accounting management system which uses innovative technology to simplify daily chores. Apart from catering to all society needs like complaint management, gate entry, maintenance bill payments, and digital notice board, it also has features like Marketplace, home services, and more.

Since our start in late 2018, NoBrokerHood is currently securing 12,000+ societies under its hood.

To know more about NoBrokerHood, visit our website - https://www.nobrokerhood.com/

About the role:

We are looking for an enthusiastic and results-driven Telecaller - Lead Generation to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, generating sales leads, and contributing to the growth of our business. The ideal candidate will have experience in tele-calling or cold calling, lead generation, and inside sales. Proficiency in the English language, as well as knowledge of the regional language of the location being hired for, is essential.

Job Description:-

Lead Generation:

- Conduct outbound calls to potential customers to generate sales leads and create opportunities for our products/services.

- Qualify leads by gathering relevant information, assessing their needs, and identifying potential interest in our offerings.

- Educate prospects about our products/services, highlighting their features, benefits, and value propositions.

- Maintain a database of potential customers and their contact information for future follow-ups and nurturing.

Cold Calling:

- Initiate contact with prospective customers through cold-calling efforts to introduce our company and offerings.

- Engage in effective communication to build rapport, address any concerns, and generate interest in our products/services.

- Follow a script or a set of guidelines to ensure consistent and effective communication with prospects.

- Handle objections and rejections professionally, seeking opportunities to convert leads into sales opportunities

Data Management and Reporting:

- Accurately record and maintain lead information, call details, and customer interactions in the CRM system or any designated database.

- Generate regular reports on call activities, lead conversion rates, and other relevant metrics as required.

- Analyze data and trends to identify areas for improvement and make recommendations to optimize lead generation efforts.

Mandatory requirements for this position

- High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is a plus.

- Proven experience in tele-calling or cold calling, lead generation, or inside sales.

- Excellent communication skills in English and/or any regional language( Hindi, Marathi, Malayalam, Tamil, Gujarati).

- Persuasive and confident communication style, with the ability to engage with customers effectively.

- Good listening skills and the ability to understand customer needs and identify opportunities.

- Strong customer service orientation, with the ability to build and maintain positive customer relationships.

- Proficiency in using CRM software and other relevant tools for lead management and reporting.

- Ability to work independently and as part of a team in a target-driven environment.

- Strong organizational and time management skills to handle multiple priorities and meet deadlines.

- Positive attitude, resilience, and a strong work ethic.

Benefits

- Performance Bonus

- Corporate Health Insurance

- Travel Allowance

- Monthly R&R awards (includes international trips for top performers)