Job Title: Relationship Manager

Location: Kaikondrahalli, Bangalore

Position Type : Fulltime

Salary Range: CTC of 5.10 lacs (3.3 lacs fixed + 1.80 lacs variable, few employees are able to earn even 25,000 as monthly variable)

Employee Value Proposition :

- Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

- Employees get free lunch and snacks.

- Monthly reward and recognition to outstanding performers.

- Employees get promotion every 6 months basis performance. Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in change of designation and increase of salary .

- Accelerated career growth of employees and one can become UH in another 3 months time)

- Regular team parties and Annual Day outing for all employees.

Qualification / Education and other Requirements:

- Education- Any Post Graduate (MBA,PGDM, M.Te ch/M.COM/M.A etc with 0-1 yrexp.)

- Excellent verbal and written communication.

- Good Interpersonal skills, numerical and analytical ability.

- Decision making skills.

- Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)

- Proficient in MS-Office (Excel, Word).

- Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

- Comfortable with working 6 days a week and the week off will be on weekday.

- Laptop with webcam and good speed Internet connection is a must

About the company :

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 85 lakh customers, it has grown 10X in last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.

Role and Responsibility - Relationship Manager

- Act as relationship manager for the Paid customers of NoBroker.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Identify and assess customers- needs.

- Service customer in finding the right tenant / house as per the requirement of customer.

- Dial outbound and attend inbound calls of customer and leads.

- Use internal tools and methods to provide best possible service to the customer.

- Negotiate with leads on behalf of customer.

- Keep customer up-to date on the progress of his account.

- Follow communication procedures, guidelines and policies.

- Go extra mile to provide excellent customer service

About Training- Training will be provided for initial few days for an employee to understand end to end process.

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