- Strong customer support / tele calling experience. 

- Excellent Verbal and Written communication skills. 

- Good interpersonal skills, numerical and analytic ability.

 - Decision making skills. 

- Working knowledge in MS office (Excel, Word).

 - Ability to work under pressure and strict time guide lines. 

- Graduates would be preferred. 

Language Preference : English & Hindi mandate + Kannada/Tamil or Marathi preferred.

- Inbound calling for customer service.

 - Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

 - Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts.

NoBroker.com is a Bangalore based real estate search portal that connects flat owners and tenants directly with each other. The company does not charge any brokerage from either parties. Founded in 2014, the company has 4 lac users, which it claims are genuine owners and home seekers. It is operational in 5 cities namely, Mumbai, Bangalore, Pune, Chennai and Gurugram. With cumulative 35 lakh customers, it has grown 10X in last one year. With three rounds of funding of $20 mn, it is well funded by key Indian, Japanese & Korean investors like SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 500+ people. NoBroker.com created an algorithm which identifies and bans brokers from the portal. We offer services like creating and registering rental agreements and getting it home delivered, Buy/Sell, Packers & Movers. We also have an Android app with a crowd sourcing feature called 'click and earn'.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.