HR at Nobroker Technologies
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NoBroker - Executive - Customer Support (0-5 yrs)
ROLE AND RESPONSIBILITIES
- Inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process
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