Educational & Skill-Set Qualifiers:

- Education - Graduation/HSC qualified.

- Excellent verbal and written communication skills.

- Good Interpersonal skills, numerical and analytical ability.

- Decision making skills.

- Languages - English & Hindi mandatory, Kannada/Tamil/Marathi preferred

- Should be flexible for day shift- (9-hour of login between 9.30 AM - 6.30 PM).

- Comfortable with working 6 days a week and the week off will be on weekday.

Location: Kaikondrahalli, Bengaluru (Bangalore)

Position Type: Full-time

Salary Range: Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience)

Specific Responsibilities : 

- Handle inbound calling for customer service.

- Identify and assess customers- needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid, and complete information by using the right methods/tools.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits

- Conduct follow-ups to ensure complete resolution of issues.

- Keep records of customer interactions, process customer accounts.

- Follow communication procedures, guidelines, and policies.

About Us : 

India's first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman.NoBroker.com adds 5 lakh customers on a monthly basis and witnesses 20

lakh customer connections every month. It closes over 55,000 transactions every month saving INR 1200crore of brokerage in a year. In its most recent funding round, NoBroker.com has raised USD 210 millionand has turned into a unicorn valued at a >USD 1 billion. NoBroker is headquartered in Bengaluru(Bangalore) with a team of 4000+ employees. Apart from Bengaluru (Bangalore) we serve key citiesincluding Mumbai, Hyderabad, Pune, Chennai, Delhi & NCR.

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