HR Recruiter at NoBroker.in
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NoBroker - Executive - Customer Service (0-5 yrs)
Job description :
- Inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Qualification and Education Requirements :
- Education-Graduation
- Excellent verbal and written communication skills.
- Good Interpersonal skills, numerical and analytical ability.
- Decision making skills.
- Language required : English&Hindi mandatory+Kannada/Tamil/Marathi preferred.
Contact number : 8089159363
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