Job Description :

Role/Designation : Area Manager - TCS Projects, Karnataka

Location : Bangalore

Education : Any Degree (Regular) & MBA (preferably)

Experience : 10 to 15 years

Industry preferences : Waterproofing, Construction chemicals, Tile adhesives, Building materials

Language : Kannada, Hindi & English

Gender Preference : Male

Age : Upto 38 years

CTC Range : Upto INR 18 lacs per annum

Job Description :

Roles & Responsibilities:

- Responsible for Project sales in the assigned Area with effective team management :

- To achieve the Business Plan and increase market share.

- Identifying the Projects and Operates as the lead point of contact for all matters specific to the Customer.

- Main task is to Develop trust and long term relationships with a portfolio of clients to ensure they do not turn to competition.

- Acquiring thorough understanding of customer needs and requirements.

- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

- Manages small number of customers with high value base and takes it as "My account" with high involvement.

- Manages and builds business relationship with service providers/applicators for servicing.

- Measures Customer Lifetime Value.

- Segmenting the Customers and revamping/realigning.

- Ensure the correct products and services are delivered to customers in a timely manner.

- Resolve any issues and challenges faced by customers and sort the complaints immediately to maintain trust.

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Collaborate with sales team to identify and grow opportunities.

- Works with the team.

- Develops new business with existing clients and/or identify areas of improvement to meet the Business Plan. (BP)

- Organizes material and coordinates between customer/company/contractor.

- Keeping abreast of market trends and competitor moves

Desired Candidate Profile (Skills Sets) :

- Effective Team handling experience for minimum 5 years

- Good at Team management, Interpersonal skills, Communication skills

- To be Result Oriented, Go Getter

- Good at Analytical skills

- Graduate preferably with MBA and with minimum 8 to 12 years of experience in building industry or similar industry, working under Major & Medium projects sales.

- Ambitious and result oriented with good communication skills.

- Maintains professional and technical knowledge

- Establishing personal networks

- Benchmarking state-of-the-art practices

- Prepares reports by collecting, analyzing, and summarizing information.

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