Nikon - Customer Service Role (1-3 yrs)
- Inbound and outbound calls.
- Excellent verbal and written communication skills to effectively interact with customers and resolve their concerns.
- Strong interpersonal skills to establish rapport with customers, create a positive experience, and build long-term relationships.
- A high level of patience and emotional resilience to handle dissatisfied customers or customers in distress.
- Problem-solving skills to identify the root cause of issues and develop effective solutions.
- Ability to multitask and manage time efficiently, handling multiple calls and customer inquiries simultaneously.
