HR Team Lead at Nibav Lifts Pvt Ltd
Views:107 Applications:34 Rec. Actions:Recruiter Actions:26
Nibav Lifts - Manager - Customer Relationship (0-3 yrs)
Roles and Responsibilities:
- Building and maintaining relationships with clients and key personnel
- Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services
- Escalating and resolving areas of concern as raised by clients
- Conducting business reviews to ensure clients are satisfied with their products and services
- Alerting the sales team regarding opportunities for further sales within key clients
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Understanding key customer individual needs and addressing those
- Follow-up with clients for an annual maintenance contract
- Payment collections as per schedule
- Weekly/monthly/quarterly report generation based on the KPIs
Requirements :
- Excellent communication skills
- Internship experience in relevant domain is added advantage
- Good relationship management and networking skills
- Well versed in MS Office- Excel/Word/PowerPoint
- Excellent interpersonal and communication skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
