HR at NextSpeed Technologies - Swipe
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NextSpeed Technologies - Associate - Customer Success (0-2 yrs)
Customer Success Associate
1. Give product demos to small businesses online on Google Meet/Zoom, etc.
2. Call and identify potential customers from leads and do regular follow-ups
3. Work on customer onboarding & account and relationship management
4. Maintain records of all sales, customer feedback & queries, etc.
5. Create marketing strategies and campaigns to improve sales
6. Report & collaborate with product teams
7. Suggest product improvements based on customer needs
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