HR Recruiter/Executive at Nextgen Property Adviser
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NextGen Property Adviser - Executive - Customer Support (0-3 yrs)
Job Title : Customer Support Executive - Telle Caller
Location : Hyderabad
Experience : 0 to 1 years
Company Name : Nextgen Property Adviser Pvt Ltd
Position Type : Full Time
About Us :
- Nextgen Property Adviser Pvt Ltd (propertyadviser.in)
- Buyers focused Real Estate Software Company.
Below are our Key USPs :
- PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 7 Years.
- We are the Only Hyderabad-based PropTech company creating Innovative marketing and sales services since 2017.
- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.
Job Description :
We are looking for a representative to join our team at 1trec as a Customer Support Executive - Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.
Role and Responsibilities :
- Managing outbound and inbound calls in timely manner.
- Provide accurate information about products and services.
- Identify and assess customer needs to achieve satisfaction.
- Seize opportunity to upsell the product.
- Build sustainable relationships and trust with customer account through open & interactive communication.
- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
- Maintain Client Interaction logs in CRM.
- Stay updated on industry and best practices.
- Contribute to a positive and supportive team environment.
You will be a perfect fit, if you have :
- Bachelor's degree in any discipline.
- Strong communication skills and customer centric approach.
- Ability to learn quickly and adapt to changing situation.
- Basic computer skills and familiar with MS Office
- Problem Solving Attitude and willingness to take on new challenges.
- Willingness to work in flexible hours.