Job Title : Customer Support Executive - Telle Caller

Location : Hyderabad

Experience : 0 to 1 years

Company Name : Nextgen Property Adviser Pvt Ltd

Position Type : Full Time

About Us :

- Nextgen Property Adviser Pvt Ltd (propertyadviser.in)

- Buyers focused Real Estate Software Company.

Below are our Key USPs :

- PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 7 Years.

- We are the Only Hyderabad-based PropTech company creating Innovative marketing and sales services since 2017.

- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.

- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.

Job Description :

We are looking for a representative to join our team at 1trec as a Customer Support Executive - Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.

Role and Responsibilities :

- Managing outbound and inbound calls in timely manner.

- Provide accurate information about products and services.

- Identify and assess customer needs to achieve satisfaction.

- Seize opportunity to upsell the product.

- Build sustainable relationships and trust with customer account through open & interactive communication.

- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.

- Maintain Client Interaction logs in CRM.

- Stay updated on industry and best practices.

- Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have :

- Bachelor's degree in any discipline.

- Strong communication skills and customer centric approach.

- Ability to learn quickly and adapt to changing situation.

- Basic computer skills and familiar with MS Office

- Problem Solving Attitude and willingness to take on new challenges.

- Willingness to work in flexible hours.