Talent Acquisition at Newfold Digital
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Newfold Digital Inc - Senior Account Manager (2-6 yrs)
About Us:
Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold's mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and
ResellerClub.
What's the Business Unit like?
The Business Unit LogicBoxes has onboard a strategic set of 150 global clients and partnerships. The account management team within LogicBoxes has the pivotal role of ensuring that new clients/partners are onboarded and existing partnerships are harnessed for mutual growth. As an Account Manager, you will be responsible for maintaining and growing a multi-million dollar client portfolio.
What you'll do?
- Managing relationships with strategic accounts and partners both within India and globally.
- Provide consulting and guidance on integrating partners' existing systems with ours.
- Identifying business development opportunities with a key focus on growing business from existing partners
- Implementation of marketing initiatives and sales promotions
- Delivering presentations & pitches to introduce new services to existing partners.
- Participating in international road trips to meet partners and participate in conferences
- Negotiating & closing deals that establish long term business partnerships
- Liaising with internal teams, across departments to enable efficient and timely client setups & integrations
- Liaising with the operations team to ensure smooth functioning of the team as a whole
Who you are?
- Should be a 'star' business professional with 2 - 5 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain)
- Should have some exposure to two or more of client servicing, account management, market research, affiliate marketing, strategic partnerships, channel development, business analysis, online marketing
- Has excellent business acumen - a keen eye to snap up opportunities that surface through the course of managing an account
- Is objective-driven, analytical, extremely motivated, and a logical and creative thinker.
- Has immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone.
- Stakeholder management, perseverance, and the ability to make quick, sound decisions are critical to success in this role
- Has experience in handling large client accounts and should have a knack for building and growing relationships with key decision-makers
- An understanding of the hosting market - cloud, enterprise, virtual, related applications will be helpful
- While the role does not expect a technologist, an ability to discuss and talk technology trends, a passion for ideas and products is a bonus
Why you'll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you'll love:
- Grow together. Our exciting virtual learning & development programs never cease to amaze us.
- Participate in our Expert Speak sessions/E-learning courses to grow professionally & personally.
- Work with creative & innovative teams. We believe in hiring the best of the best and are proud of being surrounded by people who think out of the box to only better our products, work & customer experiences.
- Did someone say free domain? Building a community one domain at a time, one employee at a time.
- All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
- Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don- t worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to an immediate family member
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