About Newage :

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role :

As an Inside Sales specialist, you will work closely with the marketing team and ITeS (Services Head) for bringing in new customers to our sales team, work on targets and define future road map for the team. This is a collaborative effort integrating the work of marketing, sales, and ITeS services to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role :

Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our ITeS services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in outsourcing/BPO models. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so participating in vendor selection and management is also a key expectation.

Key Accountabilities :

- Manage the inside sales process - Energize markets / generate leads / ITeS Head / Follow through closure.

- Set and track sales targets for of ITeS services team (internal OR external)

- Suggest and implement improvements in the sales administration process

- Report on sales metrics and suggest improvements

- Prepare monthly, quarterly, and annual sales forecasts

- Use customer feedback to generate ideas about new features or products

- Research and discover methods to increase customer engagement

- Ensure sales, finance and legal policies and procedures are met

- Build an open-communication environment for your team

Ideal Profile :

- Prior work experience in BPO / outsourcing services unit and good understanding of how business and targets works.

- Prior work experience in B2B sales is mandatory.

- Fearless attitude - willing to take intelligent risks

- Ability to work in a time-sensitive and high-volume environment

- Self-starter with a penchant for experimentation

- You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

- A positive attitude: You're a team player and you are resilient in the face of challenges

- Strong organisational skills with ability to effectively prioritize

- Articulate with strong business acumen

- Experience using ZOHO or other CRM would be an added advantage.

- Excellent communication skills

- You are a clear, concise, and compelling storyteller across written, verbal, and visual.

- Willing to work as per assigned territory time zones.

Other Details :

- You have about 5+ years plus inside sales/business development experience; of which at least 5 years as an individual contributor

- Exposure to BPO models and exposure to supply chain outsourcing will be a double plus and working with multi-cultural teams

- Reports to: Marketing Head

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