HR Manager at Neva Innovation Labs Pvt Ltd
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Neva - Executive - Telesales (0-1 yrs)
We are looking for Telesales Representative to contribute to generating sales leads & technical support for our company in the US market, Person in this position will have to work in US timings.
Responsibilities :
- Actively contact potential and existing customers to inform about technical product & service offerings using sales scripts preferred by the company.
- Answer questions about products or the company & ask questions to understand customer requirements and document.
- Developing in-depth knowledge of customer products and services to make suitable recommendations.
- Enter and update customer information in the database and process the orders accurately.
- Handle grievances of the customer in a calm and composed manner
- Maintaining good customer relationships.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Set appointments with prospective customers based on sales head's schedule
Requirements :
- Proven experience as telesales representative or other sales/customer service role for the US market
- Experience in handling US business customers.
- Proven track record of successfully meeting sales quota.
- Good knowledge of relevant computer programs & basic knowledge of HW & SW technology.
- Ability to learn about products and services and describe/explain them to prospects Excellent English speaking skills Good negotiation skills with the ability to resolve issues and address complaints
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
