Talent Acquisition Specialist at Netmeds.com
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Netmeds.com - Customer Support Specialist - Voice Process (1-5 yrs)
Roles and Responsibilities :
- Identifying customer needs and helping customers use specific features.
- Analysing and reporting product malfunctions.
- Be a primary contact for customer inquiries about our products and brand.
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
- Follow-up on orders and liaise with customers & respond to customer queries in a timely and accurate way.
- Manage ongoing customer relationships utilizing our CRM tools.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
