Myvacala - Executive - Telecalling/Telesales (1-4 yrs)
Responsibilities :
- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
- She/he must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Able to do Cold calling
- Handle all escalations related to customers in a professional manner.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Requirements :
- High school diploma or equivalent.
- Should have good communication skill in English.
- Candidates who are freshers and recent graduates can also apply.
- Should possess depth knowledge MS Excel.
- Proficient in relevant computer applications.
- Excellent communication skills with fluency in English, Tamil, Hindi and kannada of any three mandatory.
- Fluency in Kannada will be a plus.
- IMMEDIATE Joiners Preferred or Serving notice
- Already having experience in CRM software.
- Domain experience in the Automobile industry would be an advantage.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
