MyShubhLife - Manager - Collections (1-5 yrs)
Job description :
Responsibilities :
Agency Management
- Manage Field Executive.
- Report to the Zonal/Regional Collections Manager
- To achieve the desired collections efficiencies across products.
- Ensure that adequate Collection intensity of follow-up is executed for all the accounts.
- Review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to Zonal/Regional Collections Manager.
- Ensure that all collection activities are properly documented in the form of Collections Trails.
- Ensure that all Collections Processes & Risk Governance Mandates rolled out are completely adhered to at the assigned location.
- Provide feedback on the effectiveness of Collections Strategies formulated and implemented.
- Managing a team of Agency Collection Executives.
- Daily monitoring of monthly targets and milestones provided.
Qualifications :
- Graduation
- 1-3 years of work experience in a similar role.
- Good communication and interpersonal skill.
- Knowing regional language is mandate.
Job Type: Full-time
Work Location: In person
