What you will do?

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

- Acquire a thorough understanding of key customer needs and requirements.

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

- Ensure the correct products and services are delivered to customers in a timely manner.

- Serve as the link of communication between key customers and internal teams.

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

- Play an integral part in generating new sales that will turn into long-lasting relationships.

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements :

- Proven experience in Client Account Management/Key Account Management. (Fresher can also apply)

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation.

About MyGate :

- MyGate is building technology to simplify access everywhere - at the gate of housing societies, the reception area of corporates, even the entrance of malls. Our flagship product, launched in 2016, currently facilitates over 1.5 million visits every day at thousands of gated premises across the 20 cities in which we operate, and continues to grow rapidly.

- Our products also engage and simplify life for the residents, administration and other stakeholders of the gated premises we work with, through the apps and community management products residents use and a system for eCommerce partners to seamlessly manage deliveries.

- Founded by ISB/IIM/IIT alumni, MyGate is backed by top investors (including Tencent, Tiger Global, JSoros and Prime Venture Partners), and is well set for massive growth across India and international markets. We were recently ranked 4th in Your story's Top 50 Disruptive Startups and in India's Coolest Start-ups (by Business Today).

Read more here :

- https://timesofindia.indiatimes.com/spotlight/this-app-is-helping-7500-housing-societies-in-india-deal-with-covid-19/articleshow/75860241.cms

- https://yourstory.com/2020/05/product-roadmap-apartment-management-app-mygate-coronavirus-social-distancing

- https://mygate.com/news

- https://mygate.com/

- https://www.linkedin.com/company/mygatecom/

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