HR Executive at My Money Mantra
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My Money Mantra - Executive - Telesales (0-1 yrs)
Roles and Responsibilities
- Outbound calling to sale the loan and finance products like Personal Loan
- Coordinating with the customer and manager to provide the respective details and documents required for processing the loan
- Coordinating with the bankers and relationship manager to solve the customer query
- Uses independent judgement and resourcefulness to convert the customer and offer the personal loan.
- Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines.
- Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue
- Performs essential job demands for this position
Desired Candidate Profile
- Fresher with immediate joining from any Noida, Delhi NCR are eligible to apply
- Microsoft office products and other relevant technologies.
- Basic computer skills MS Word, Excel and Internet.
- Strong customer service skills experience required.
- Must have strong time management skills, the ability to multitask and work at a fast pace.
- Must have excellent verbal communication skills.
- Must demonstrate strong Internet research skills.
- Strong attention-to-detail required.
- Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.