Manager at MyHappyJourney
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My Happy Journey - International Travel Consultant (1-3 yrs)
We are looking for candidates who have good hands on experience of Selling Holiday Packages and Managing Clients for International and Domestic Destinations or Outbound/Inbound Tours .
Candidate will be responsible for group handling, coordinating events, itinerary making, expertise in both fit and group movement, sell the customize and readymade Tour Packages to B2C and Corporate Clients in India & Overseas.
Job Role :
- Responsible for International & Domestic Package for Locations/ Hotel/ Air/ Cab/ Train/ Bus booking.
- Receiving calls/emails and providing the clients with the best possible routing for their destination and competitive fares available in the market.
- Designing itineraries, hotel booking & costing.
- Contracting with hotels.
- Managing suppliers and effectively communicating with them in order to get timely confirmations.
- The candidate should be well versed with the operational aspect of the booking.
- Capable to Web queries and walk-in clients queries.
- Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
- Helping clients with travel planning, business packages, vacation packages as well as travel advice & information.
- Selling vacation packages including flight, hotel, car and extra activities.
- Maintaining high materialization ratio along with quality control.
- Coordinate with multiple departments to ensure quick resolution for the customer.
- Build an excellent business relationship with customer groups, peers, and vendors.
- Ensure latest updated policies, procedures, desk Instructions are read & complied.
- Handling and resolving customer queries/issues pertaining to hotel/package/air/ or any other relevant reservation.
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