HR Intern at Multigraphics Groups
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Multigraphics Groups - Tech Support Role (0-3 yrs)
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
- Conduct demonstration of various software products to potential customers.
- Properly escalate unresolved issues to appropriate internal teams. Document technical knowledge in the form of notes and manuals.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
