HR Recruiter at Xcellmart
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Msgclub - Executive - Telesales (0-10 yrs)
Responsibilities :
- Contact potential or existing customers to inform them about a product or services.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Keep records of calls and sales and note useful information.
Requirements and skills :
- Freshers can also apply.
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Good knowledge of English.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
