The list of role and responsibilities of the Pre-sales Executive are as follows (please note this is general indication of expectations, and not an exhaustive list of duties) :

- Collaborate with the sales team, Partners and customers to understand customer business and technical requirements and propose technical solutions.

- Conduct the discovery call, assessment of requirement and gather technical requirements from customer to tailor the solutions.

- Provide product demonstrations and presentations to potential customers and Partners, both inperson and virtually.

- Collaborate and Accomplishes sales by providing the required pre-sales technical support.

- Answering technical compliance-related queries, analyzing the gaps, need for customization, analysis of the feasibility of required customization, and customization effort estimation.

- Customer requirement gathering and documentation.

- Prepare and Share quick MoM immediately after finishing customer/partner call.

- Prepare the Documentations like Solution Architecture, Technical Proposal, Solution Presentation, SOW, defining the solution USP, Prepare H/w sizing BOM and Software

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- Setting up PoC (Proof of Concepts) as per customer requirement.

- Stay updated with industry trends and competitor products to maintain a competitive advantage.

- Assisting the development team in understanding the requirements and defining the scope/statement of work.

- Engage in product training and continuously update knowledge of the company's offerings and associated technologies.

- Improves product marketability by improving product packaging; coordinating new product development/integrating a suitable third-party product/solution.

- Assist in the development of sales strategies and go-to-market plans.

- Collaborate with the product development/ PMG team to relay customer feedback and assist in product improvement.

- Attend the industry events, conferences, trade shows, training etc. to network and generate leads.

Skills and Qualifications :

- Candidate must have 3 to 5 years of relevant experience

- Should have worked with NMS or ITSM solutions (Solarwinds, WhatsUpGold, PRTG, Freshworks, ServiceNow, BMC etc.)

- Should have experience in designing solution documents and proposals for NMS tenders

- Should have basic knowledge of Networking, Server, Application, Cloud, SDN and IOT technology.

- Should have excellent communication and presentation skills both verbal and written.

- At least should have a deep level understanding of any one of the areas of infrastructure from above.

- Should have proven ability to build and maintain customer relationships.

- Should have ability to work collaboratively in a team-oriented environment.

- Should have willingness to travel on customer and partner sites as needed.