Brand : Mokobara

Locations : Pune- Viman Nagar, Phoenix Market City Koregaon Park, Pune - Positions : 4

Bangalore- Indiranagar, Phoenix Market City, Whitefield - Positions : 4

- Gurgaon, Delhi NCR - MGF Metropolitan Mall - Positions : 4

Job Type: Permanent

Position : Sales Associate (Retail, in-store)

About us :

- We are on a mission to help folks who are #GoingPlaces, travel with ease & get there looking sharp. We are a direct-to-consumer - Indian brand launched in January 2020. Mokobara is headquartered in Bangalore. We are on a mission to elevate the joy of travel for people who are #goingplaces. We are obsessed with customers' happiness, and this is exactly what we are looking for in our customer support team members. Go the extra mile to help our customers as much as possible, wherever possible!

Strategic Priorities :

- Customer Service/Satisfaction

- Process Execution as per SOP's

- Achieving Individual Revenue Targets for Department/Category of the Store.

- Drive Profitability through product knowledge and cross-selling/up-selling skills achievement and in coordination with Store Managers.

- Engaging with customers, highlighting promotions, responding to customer inquiries, visual merchandising, managing inventory, carrying out transactions, and guiding customers throughout the buying process.

Responsibilities :

- Sales Driven mindset with best learning ability and skill development and discipline.

- Ensuring consistent delivery of high-quality customer service as per the company standards in all areas of operations.

- Ensuring Customer Satisfaction and executing action plans to improve the customer satisfaction.

- Addressing and resolving all points of concerns of customers in a timely manner to avoid any delays/issues during store operations.

- Monitoring stock and coordinating with store managers to ensure availability of stocks at all times.

- Good Understanding of sales principal and customer service practices, solid communication and interpersonal skills

- Ability to work as part of a team and take initiative independent of direct supervision

- Engaging with customers and suggesting required Products and Services by building knowledge of Products and Services to build loyalty driven sales, enhancing knowledge of customers to build product Experience.

- Positive attitude, pleasant personality and good self confidence

Preferred Candidate Profile :

- Must have a bachelor's degree.

- Fluent in English

- Candidates who can join immediately would be preferred.

Think you are the right fit ?

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