HR at Modern Diary Machines
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Modern Dairy Machines - Telecalling/Customer Support Role (0-3 yrs)
- Handle Customer's Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.
- Telling Them About Products / Offers / Services.
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Customer orientation and ability to adapt/respond to different types of characters.
- Identifying and assessing customers- needs to achieve satisfaction.
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