Regional Manager - Online Merchant Acquisition

Job brief :

- We are looking for a high-performing Regional Manager who will focus on driving MobiKwik users and building the brand in the country. He/she must be a people person focused on driving key people to garner results.

- You will be responsible for maximizing our sales team potential in the defined geography and execute sales plans.

Responsibilities :

- Setting up & leading the team to reach merchant Acquisition targets and goals

- Develop and drive sales & service efficiencies

- Ensuring effective deployments, training and farming of merchants acquired

- Developing sales people by coaching, motivation and product & market knowledge

- Influence and negotiate with customers both internally and externally and at all levels

- Work in the field with each team member to achieve effective coverage of key accounts; maintain high level of customer rapport and reinforce company's commitment to superior customer services

- Develop and maintain strong relationships with all levels of customers to achieve high levels of customer satisfaction

- Conduct market mapping through knowledge of competitor's structure, culture, manpower, distribution, capabilities and weakness, as well as thorough knowledge of customer's support and preferences for competitive products and services

- Ramp-up customer acquisition whilst ensuring adherence to quality and other regulatory norms.

- Merchant acquisition for online to offline payment through QR code payment option.

- Drive usage of retail outlets through proper training, revisit, merchandising & conducting BTL activities

- Recruiting and handling a team of ASM, TSM & FOS

- Engage channel through sales incentives/ schemes to drive brand preference.

- Drive channel profitability, focus on channel churn management.

- Scope for potential distribution/channel alliances to further distribution expansion in targeted geographies.

- Onboard teams with relevant experience and skill sets and maintain pipeline of quality resources.

- Manage P&L, people performance, career aspirations/progression.

- Deliver and exceed on defined business KPIs for geography.

Requirements :

- Proven work experience of 8-10 years as a Regional Manager, or similar senior sales role.

- We are looking to fast paced performers who have excelled in their career and come from the best of academic background (Top institutes only)

- Fluent communication and ability to manage situations on the ground

- Should have managed larger teams on ground

- Focused and possess sales mindset

- Team Leader with objective approach towards goal setting and monitoring

- Ability to get things done and influence others

- Analytical frame of mind & a go getter attitude.

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