Sales Manager

Job Band: 5 Department: Sales & Marketing

Reports to: Director of sales & Marketing

Job overview

Assists the Director of Sales and Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.

At Miraya Hotel we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.

Duties and responsibilities :

- Works with Manager in the preparation and management of the Department's budget

- Co-ordinates the development of all promotional material

- Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets

- Monitors local competitors and compare their operation with his/her operation

- Solicits business and follow up on referrals and potential sales leads

- Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits

- Provides direction on and conducts market research

- Attends trade shows and sells conference space when directed

- Works with DOS on manpower planning and management needs

- Works with DOS in the preparation and management of the Department's budget

- Manage day to day sales activities and build relationship with team members

- Personally build clear and open lines of communication with intra departments

- Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance

- Create an environment that trains, develops, coaches and mentor's team members

- Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

- Develop awareness and reputation of the hotel and the brand in the local community. Perform other duties as assigned.

- Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.

- Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity.

- Develop awareness and reputation of the hotel and the brand in the local community.

- Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.

Accountability :

This is the top sales and marketing job in a full or limited-service hotel and may include meeting space and or catering facilities. May manage professional level and administrative sales team members.

Qualifications and requirements

- Bachelor's degree / higher education qualification / equivalent in marketing or related field.

- 2 - 3 years of relevant experience or an equivalent combination of education and work-related experience.

- The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

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