Miles Educations : Core vision is to up-skill students and professionals to help them become future-ready driving industry innovations and revolutions. Founded by Harvard and Stanford alumni, Varun Jain and Meenakshi Jain - Miles offers globally recognized certifications in the areas of F&A (US CPA, US CMA, CFA, FRM), Analytics, and Emerging Technologies (XLRI | Delhi-NCR partnered programs).

- Miles has offices and face-to-face training centres across 20+ locations in the Middle East and the USA and delivers live online training to candidates across the world. Miles has partnered with 200 MNCs (including Big 4 & Global Fortune 500 companies) for the training of their working professionals, and placement of Miles alumni.

- Miles has also partnered with 70+ universities and autonomous colleges for upskilling of students via university programs integrated with skill-based offerings, and placement of Miles alumni. We have been growing at a compound annual growth rate of 145%.

About the Role :

- We are looking for an Inside Sales Manager who are extremely customer centric and are excited by the challenges of a new emerging business environment.

- As an Inside Sales Manager you will be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, able to engage and build long term relationships with prospects, qualifying prospects and closing sales.

Roles & Responsibilities:

- Responsible to manage & convert leads for versatile Miles programs which are in collaboration with renowned Universities/Institutes such as IIM, CPA, CMA, CFA,IIML Finance Transformation, IIM Indore - Branding and Advertising, IIM Lucknow- Digital Finance Transformation, XLRI - Digital HR Transformation.

- Providing in-depth information to prospective learners, this includes counselling through phone, email, chat, and social media.

- Identifying references through the existing customer base to increase the sales pipeline

- Details pertaining to lead discussions & conversion should be updated real-time on CRM.

- Responsible for adherence of the inside sales process, tools and data management.

- Meet and overachieve the given weekly, monthly, and quarterly target in terms of revenue as well as number of enrolments.

- Handle Objections and Price Negotiation to generate Sales Revenue.

- Maintain effective communication till the time learner is onboarded.

Skills Required:

- Excellent written and spoken communication skills (English proficiency).

- Strong sales bent of mind, in order to understand and effectively communicate what Miles is offering to its prospective students and close applications.

- Approachable and vibrant personality.

- Ability to approach any situation with patience and very strong empathy.

- Passion to always deliver the highest levels of customer service.

- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

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