Mihuru -Relationship Pilots - Partner Account Management (0-2 yrs)
Mihuru means - My Freedom- and we are here to give you the financial freedom to go after your travel and education goals. When we started Mihuru in 2018, we set out to change how things were done. Bring change in the current credit system that did not look at the needs of each individual and often left you without an option or having to scramble for finances. We aimed to understand people and their motivations first. We then build financial products that can be catered to your specific needs and comforts. With innovative financial solutions for travel we at Mihuru envision a change in the status quo in travel lending space. It is our mission to make travel more accessible and affordable to everyone.
We are a team of Growth Pilots where everyone works together towards a common objective:
P : Act with First Principles
I : Take Initiative
L : Seek to Learn
O : Take Ownership of Outcomes
T : Help Achieve Together
S : Speak up then Commit
We are looking for Relationship pilots to build and preserve trusting relationships with our customers and partners. We- ll rely on you to find ways to outperform the market and build the company's brand.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers/partners. We also expect you to be a strategic thinker with an analytical mind and have strong problem-solving skills.
Ultimately, you- ll maintain strong relationships with our partners & customers to boost our brand and profits in the long-run.
Responsibilities
1. Understand customer needs and develop plans to address them
2. Identify key staff in partner companies to cultivate profitable relationships
3. Resolve customer/partner complaints quickly and effectively
4. Problem-solving attitude
5. Excellent communication skills
6. Aptitude for fostering positive relationships
7. Strong teamwork and leadership skills
8. Customer-oriented mindset
9. Prior experience in travel and/or lending will be a strong positive
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