Who we are : Founded in June 2016, Mihup is an AI-powered conversation intelligence platform that provides real-time personalized insights to contact center agents to improve sales and customer experience resulting in revenue growth, reduced customer churn, and improved brand image. Our team is composed of engineers, machine learning scientists, and product specialists from leading institutions. Our clients include global Fortune 500 clients, and we are on track for aggressive expansion in India and globally.

- We work with some of the top enterprises in India such as global Fortune 500 companies, and we are on track for aggressive expansion in India and overseas. We are backed by Accel Partners and Ideaspring Capital.

Role Overview : We are looking for a Content Writer to produce high-quality documentation, blogs, and white papers that contribute to the overall success of our products. You will be part of the Growth team and work with marketing/product/technology team members to craft exciting & engaging content & help in driving the company's demand generation efforts.

- We welcome all people and celebrate diversity of all kinds. We are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds.

Objectives of this Role :

- Create a comprehensive content calendar to publish the right content that influences buying decisions

- Producing high-quality marketing collaterals like blogs, articles & collaterals that is appropriate for its intended audience

- Working with internal teams on any documentation & collateral requirements

- Continuously develop personal leadership, hiring, and training skills

Key Responsibilities : 

The responsibilities include but are not limited to the following :

- Develop related content for multiple channels and formats, such as websites and social channels, email marketing, white papers, product descriptions, videos, and blogs

- Delivering long-form content for our blogs, media articles, Guest Posts

- Support short-form content for the website, social channels, advertising, landing pages, and other campaign assets

- Distribution of content on community forums and social media

- Optimize content according to SEO

- Drive consistent messaging across all content

Education & Experience :

- Bachelors/Master's Degree in any domain

- 2+ years of experience in B2B SaaS Content Writing

Key Skills :

- You have 2 - 3 years of particular experience in content writing for B2B SaaS companies

- You thrive in cross-functional environments which require collaboration

- You have a knack for over-communication and ability to bring together cross-functional teams to deliver on business objectives

- You have the ability to strategize & create content and messaging relevant to the target audience

- You can strike a balance between developing the overall strategy and driving execution. You do not shy away from executing things yourself and pick up the baton wherever necessary

Compensation : We offer competitive compensation packages as per or over market standards.

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