Co-Founder at Midas Fintech Solutions Private Limited
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Midas Fintech Solutions - Relationship Manager - Sales - Mortgage Products Vertical (1-3 yrs)
Job Responsibilities :
1. Client Acquisition & Relationship Management :
- Identify potential customers and guide them through the mortgage process, including home loans, loan against property (LAP), and other related products.
- Develop and maintain strong, long-term relationships with clients to ensure customer satisfaction and loyalty.
- Regularly update clients on the status of their applications and manage any concerns or issues that arise.
- Achieve sales targets for mortgage products, ensuring profitability and quality business growth.
2. Sales & Cross-Selling :
- Proactively cross-sell other financial products such as personal loans, insurance, credit cards, and investment products like mutual funds and fixed deposits.
- Work closely with the internal sales and marketing teams to implement effective product promotions and campaigns.
3. Market Research & Competitor Analysis :
- Monitor market trends, competitor strategies, and customer preferences to continuously improve the product offerings and sales strategy.
- Provide insights on product enhancements and new opportunities based on client feedback and industry changes.
4. Compliance & Documentation :
- Ensure all necessary documentation for mortgage applications is collected and verified accurately to meet compliance requirements.
- Stay updated on the latest financial regulations and mortgage guidelines to maintain high standards of service and regulatory compliance.
5. Client Education :
- Educate clients about different mortgage options and the implications of various loan terms and interest rates.
- Provide financial planning advice to clients regarding mortgage repayment strategies and leveraging financial products for long-term financial health.
Key Skills & Competencies :
- Strong knowledge of mortgage products and financial services (e.g., insurance, personal loans, investments).
- Excellent sales, negotiation, and client management skills.
- Ability to understand client needs and provide tailor-made financial solutions.
- Strong communication and interpersonal skills.
- Target-driven with a proactive approach to achieving sales goals.
- Good understanding of regulatory requirements and compliance standards.
- Self-motivated with the ability to work both independently and collaboratively within a team.
- Proficient in financial software tools (CRM) and MS Office (Excel, Word).
Qualifications & Experience :
- Bachelor's degree in Finance, Business, or a related field.
- 1-3 years of experience in mortgage sales or a similar role in banking or financial services.
- Proven track record of meeting sales targets and cross-selling financial products.