ABOUT THE ROLE: the company is looking for a Mentor in its Sales Renewals team. As a mentor, you- ll schedule and conduct structured counseling sessions with students to understand their learning needs. You- ll prospect, retain, build, and strengthen our customer base by being accountable for the renewal of its subscription. To do so, you- ll ensure that you- re there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You- ll be responsible for organizing seminars, workshops along with other business development activities.

WHY SHOULD YOU JOIN US :

- Weekly incentives : Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.

- Perks and bonuses : We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.

- Custodian of a bright future: Create the right educational path for students. Help them overcome their obstacles to learning by using our resources.

- As the business grows, you grow: We want our company to be built from within. We look at you as someone with the potential to become a future sales leader.

- Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.

HOW YOU- LL RAMP In First Week...

- Understand our journey, mission, values, future outlook, and footprint across India.

- Spend time with the HR, Talent Acquisition, Marketing, Product, and Sales teams to get up-to-speed on the company's offering, its competition, and future outlook. By Day 30...

- Carry out at least 4-5 counseling sessions/day with students and their parents at their homes.

- Become an expert at understanding students- experience with us and ensure that they are happy with their personalized learning experience. By Day 90...

- Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on our business.

- Coach and mentor your new team members and help them get up-to-speed withour resources and its counseling process.

- Dig deeper and pick a project that matters to our company and its success. By doing so, you- ll be solving problems on a pan-India level.

KEY QUALIFICATIONS :

- MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.

- 2 - 5 years of Business to Consumer (B2C) sales or retention experience is preferable. Freshers can also apply.

- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes is a big plus.

WHO YOU ARE To be successful in this role, you- ll need to have the following skills:

- Integrity: As a mentor, we entrust you with our customers and sensitive student-related data. We expect you to handle it with utmost responsibility and care.

- Empathy: Ability to approach any situation with patience and natural empathy.

- Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.

- Communication: Excellent communication skills in English and/or the regional language.

- Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.

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