We are looking for a Mentor in its Sales Renewals team. As a mentor, you- ll schedule and conduct structured counseling sessions with students to understand their learning needs. You- ll prospect, retain, build, and strengthen Company's customer base by being accountable for the renewal of its subscription. To do so, you- ll ensure that you- re there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You- ll be responsible for organizing seminars, workshops along with other business development activities.

KEY QUALIFICATIONS

- MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.

- 2 - 5 years of Business to Consumer (B2C) sales or retention experience is preferable. Freshers can also apply.

- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes is a big plus

WHO YOU ARE To be successful in this role, you- ll need to have the following skills :

 Integrity : As a mentor, we entrust you with our customers and sensitive student-related data. We expect you to handle it with utmost responsibility and care.

 - Empathy : Ability to approach any situation with patience and natural empathy.

 - Drive : Enthusiasm and will to work relentlessly for achieving and exceeding business targets. 

 - Communication: Excellent communication skills in English and/or the regional language.

 - Continual learning : Eagerness to learn and upgrade your product knowledge. 

- Stay updated about the changes in the educational system.

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