JOB SUMMARY:

Responsible for

- Revenue targets of the unit

- Productivity of the General Office

- Recruit, coach and develop Sales Managers

- Adherence to Customer service standards

KEY RESPONSIBILITIES:

Meet unit targets

- Achieve revenue targets

Ensure implementation of GOLD system for all agents

- Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards

- Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations

Track productivity measures as per the GPA for the unit:

- AFYP

- Case rate

- Annual mode business

- Persistency

- Paid cases per agent

- YTD appointments

- SM appointments

- Pro active agent retention

- Annual FYC standards

Execute plans for growth of the agency

- Identify, interview and select new Sales Managers from natural market and by networking

- Ensure adherence to laid down sales and service standards for Sales Managers

- Conduct weekly performance review and planning (PRP) for Sales Managers

- Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis

- Meet rural and social policy targets

OTHER RESPONSIBILITIES:

- HO co-ordination

- Sales promotion activities

- Complete Performance Appraisals for SMs timely

- Assist in overall running of the G.O

LEADERSHIP /CRITICAL POSITION:

- Leadership position

JOB REQUIREMENTS

MINIMUM EDUCATION:

- Graduate preferably with an MBA

MINIMUM and Specific EXPERIENCE:

- Minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people., if an MBA. Should have local market exposure and experience in process driven, quality sales organizations. A graduate should have a minimum of 8 years of experience in the above domain.

- Familiarity with local markets, skills in recruitment, supervision & development of teams, strong networking skills.

- The following other skills/competencies are required:

- Team Management skills

- Motivating and coaching skills

- Multitasking skills

- Analytical ability

- Openness to learning

- High energy level

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.