Position : Training Manager

Department : SPARC

JOB SUMMARY :

A person with strong domain knowledge in Insurance & Financial Planning will be working in SPARC Channel, managing & executing Training interventions across the geography. Proactive approach required in assessing the learning & development needs, effectively aligning programs / interventions with business objectives and creating / executing the Training Modules in SPARC Channel.

KEY RESPONSIBILITIES :

- Imparting Training to Business Partner advisors and Max Life Employees (SPARC Channel) as per defined and agreed Man Days.

- Providing right training inputs & Sales support to Max Life sellers

- Post Training, on line certification through Inquizzitive, of sellers on the trained module to be completed - Once a quarter

- Refresher training should be done before the certification & follow up with failed candidates should be completed

- Drive traffic to E Learning platform / Microsite so that technology can be leveraged to maximize reach

- Ensuring the measures of quality of business in that of CSOs are above standards

- Ensuring BP Authorized Verifiers are compliant on training requirements as per IRDAI and all regulatory records to be maintained audit ready

- Traction of data on performance, publishing MIS, dashboard, calendars, EDMs etc. timely and effectively with respect to Training

- Conduct Skill, Knowledge & compliance based training programs for the SPARC Channel field team at regular intervals

- Organize and make presentations in internal and external seminars.

- Develop and manage certification processes, Implementing evaluation process - online and offline to create a robust feedback and tracking mechanism on product knowledge and skills of all the stakeholders (/Field Team, etc.) .

- Content development for conversation selling skills, creating EDMs highlighting product features and USPs, refresher modules with questionnaires, etc.

- Training interventions to be executed across geography

Desired qualification and experience :

- Graduate in any Discipline, MBA from premier institute is preferred.

- 6 Plus years of experience in Life Insurance, prior experience in sales training is essential.

- Result Orientation, Customer Centricity, Technical Expertise, excellent product and basics of life insurance knowledge, a LIII or AIII will be preferred.

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