HR at Matrimony.com
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Matrimony.com - Telesales Branch Manager (9-13 yrs)
1. Need Graduate /MBA with 9 - 13 yrs of exp max in Domestic BPO (outbound)/Insurance/Telecom/BFSI Sales / Time share background with 5 yrs exp in Team handling of Sales TLs and should have managed big size revenue
2. Should be from Direct Sales background
Designation : Manager
Role : Branch Manager
Reporting to Functional Head - AVP TeleSales
Function : Bharat Matrimony (Fresh Team)
Brief Description about the role :
- Responsible for Revenue Generation by managing teams of Tele Sales and Services Executives, TLs & Unit Mgrs - and making sure they generate leads and convert them into sales.
- Ensuring delivery on productivity along with product mix.
Core Competencies :
- Strong business acumen in B2C, B2B selling market.
- Proven track record of Handling team and Sales Performance
- Pleasing personality to provide personalized services to high net worth individuals.
Key Deliverables :
- Monitor and manage productivity from a team of Telesales Executives, Team Leads, Unit Mgrs
- Attrition Control
- Segregate the leads across the executives
- Coordinate with the collection team.
- Ensure that the executives meet the hourly/daily/monthly targets
- Motivating and driving the executives towards incentives
- Conduct morning meetings with their team members and discuss the target status
- Coordinate with the collection team
- Review the performance of their team members and report their performance to the Telesales Team Leaders, Unit Managers
- Managing monthly revenue approx 90 lacs - 1 cr
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