Matrimony.com - Team Leader/Unit Manager - Telesales (3-5 yrs)
- Graduate with minimum 3-4 year experience in Sales or Customer engagement in BPO/Telesales/Telemarketing/Concept Selling etc domain
- 1 year Sales Team handling experience in must
- Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills, persuasive skills, listening skills
- Good Leadership / Supervisory Skills
- Service orientation
- Good Computer & Internet knowledge
- Monitoring and managing a team of Telesales executives and driving productivity
- Controlling attrition
- Segregating and assigning leads across the executives
- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved
- Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
