Matrimony.com - Relationship Manager - Sales (3-8 yrs)
The Relationship Manager/Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects into Sales and assisting them in finding suitable partners.
- Inhouse Sales & Service portfolio
- Understanding the customer requirement accurately
- Helping customer find suitable profiles keeping in mind their requirements.
- Delivering quality service to paid members and working closely to maintain a good rapport with them
- Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
- Managing a set portfolio of customers with robust follow up
- Converting prospects into Sales (Renewals/Referrals etc.)
- Excellent verbal & written communication, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity.
- Punctuality & Presentation skills
- Emotional quotient, Persuasion Skills
- Ability to read/interact to understand the client requirements
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.