HR at Matrimony.com Ltd
Views:303 Applications:72 Rec. Actions:Recruiter Actions:4
Matrimony.com - Manager - Telesales (6-12 yrs)
CommunityMatrimony.com is an exclusive matrimony portal consisting of over 300 websites catering to the special matrimonial needs of various communities of Indian origin.
The Telesales Manager - CBS is responsible for monitoring and managing teams of Telesales executives through team leaders for CBS portal ensuring lead generation and conversion into sales which leads to revenue generation.
- Monitoring and managing a team of telesales executives and driving productivity through team leaders
- Segregating and assigning leads across the executives
- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved
- Periodically reviewing the performance of the team, driving metrics around individual performance, attrition, quality, talk time and number of calls being made by the team
- Constantly motivating executives driving them towards incentives and controlling attrition
- Identifying training needs and highlighting the same
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
